Category: Customer Experience

Retail Supply Chain: A Customer Shift

While attending this year’s Retail Industry Leaders Association (RILA) Conference in Phoenix, it was apparent that the future of retail analytics, predictive technology, and a consumer-driven supply chain is here.  Many of the conference’s presentations focused on the importance of predictive analytics, automation of tasks (fulfillment, merchandising, and store operations), and artificial intelligence (AI) that […]

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